Policies, Appointments & Cancellations
Child Care Hours:
Monday – Thursday:
8:00am – 8:30pm
Friday: 8:00am – 7:00pm
Saturday & Sunday:
8:00am - 3:00pm
Hours subject to seasonal change
Pricing:
Prices are subject to change without notice.
Cancellations:
Time is set aside for your service with a technician and we are greatly impacted by no shows and cancellations.
Should a cancellation or rescheduling be necessary, we require 24 hours notice on any service. Without the appropriate 24 hour notification, 50% of the service at regular price will be charged.
Payments Accepted:
Credit Cards- We honor NAC charge, Visa, Master Card,
and Discover.
Personal Checks- Are accepted with proper identification and is subject to a $30 returned check fee
Gift Cards:
Any gift cards purchased at full price can be used towards any service or product. Discounted gift cards may not be used towards discounted services.
Refunds:
All gift certificates and packages are NON-REFUNDABLE.
Gratuities:
Gratuities are greatly appreciated by your technician and can be given in cash, credit card, NAC charge, and check. We suggest 20% of the original value of service. Tip envelopes are provided at the front desk. Tips are not included in gift certificates or packages.
Return Policy:
There is a 30-day return policy. We will gladly return any product if you are not satisfied in exchange for another. New Clients: Please arrive 15 minutes early to complete your personal profile.
